Deliveries, Exchanges & Returns
We offer free delivery within the UK! Orders will be shipped on a 48-hour delivery service (excluding weekends). Orders placed on the weekend have an estimated delivery day of the following Wednesday.
If you live outside of the UK and love one of our bracelets, please send us an email at email@example.com and we will be happy to arrange a free delivery for you as well.
All of our exchanges are free. If you would like to exchange your bracelet for another one, please send us an email at firstname.lastname@example.org within 14 days and we will assist you.
If you choose to return your piece, please email us with your proof of pay at email@example.com and we will assist you.
We offer a full refund on goods returned within 14 calendar days. Goods purchased over the Christmas period between November 15thand December 31stcan be returned for full refund until January 14th.
Please note we charge a processing fee of £5 for each return and it will be deducted from your refund.
All exchange or return items need to be sent to us unused and in the full original packaging. We reserve the right to deduct from the refund (up to the full amount) in the cases where the items have been handled carelessly and have damages, marks or scratches.